Introduction
At Solarion, we value the privacy of our users and clients. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us in any capacity. By accessing the Solarion website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with our practices, please refrain from using our website or services.
Solarion may collect personal information that you voluntarily provide when using our website or services. This may include your name, email address, phone number, mailing address, payment details, project information, and other details necessary to provide our services. We may also collect non-personal information automatically, such as your IP address, browser type, device information, pages visited, and interactions with the website. This information helps us improve the website, enhance user experience, and optimize our services.
Sharing of Information
Solarion does not sell, rent, or trade your personal information to third parties. However, we may share information with trusted partners, service providers, or contractors to perform services on our behalf, such as installation teams, payment processors, technical support, or marketing partners. Any sharing is done in accordance with strict confidentiality requirements and only for the purpose necessary to provide or improve our services. Solarion may also disclose information if required by law, court order, or government authority, or to protect the rights, safety, or property of Solarion, its users, or others.
Retention of Information
- Personal information collected by Solarion is retained only as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, and resolve disputes.
- Once information is no longer required, Solarion takes reasonable steps to securely delete, anonymize, or de-identify the data.
- Data retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or regulatory requirements.
- Users’ rights to request access, correction, or deletion of their information remain applicable throughout the retention period.
Cookies and Tracking Technologies
Solarion uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and provide personalized content. Cookies may store user preferences, login sessions, or website navigation patterns. Users can manage or disable cookies through their browser settings, but some website features may not function properly if cookies are disabled.
Data Security
Solarion implements appropriate technical, administrative, and physical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of data transmission or storage is completely secure. Users acknowledge that the transmission of information over the internet is at their own risk, and we cannot guarantee absolute security.
User Rights
Users have the right to access, correct, update, or request deletion of their personal information collected by Solarion. You may also request restrictions on the processing of your data, withdraw consent for marketing communications, or object to certain uses of your information. To exercise these rights, users may contact Solarion using the contact information provided below. We will respond to requests in accordance with applicable laws and within a reasonable timeframe.
Third-Party Services and Links
Solarion’s website may contain links to third-party websites, applications, or services for your convenience, information, or additional functionality. While we provide these links, Solarion does not control, endorse, or take responsibility for the content, privacy practices, security measures, or policies of any third-party sites. Users who choose to access third-party websites do so at their own risk, and we strongly encourage reviewing the privacy policies, terms of service, and security practices of any third-party site you visit. Solarion cannot guarantee how these external entities collect, use, or protect your personal information, and any interactions with them are outside the control of Solarion.
Children’s Privacy
Solarion’s website and services are not designed for or directed toward children under the age of 13. We do not knowingly collect, store, or use personal information from children under this age. If Solarion becomes aware that personal information from a child under 13 has been collected inadvertently, we take prompt steps to securely delete or anonymize that information. Parents or legal guardians who believe their child’s information may have been collected are encouraged to contact us immediately so that we can take appropriate action to remove or correct the data.
International Users
By using Solarion’s website or services from outside Bangladesh, users acknowledge that their information may be processed and stored in Bangladesh or other countries where Solarion or its service providers operate. Data protection laws may vary by jurisdiction, and by using our services, you consent to the transfer and processing of your information internationally in accordance with this Privacy Policy.
Changes to Privacy Policy
Solarion reserves the right to modify or update these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the website or services after changes constitutes acceptance of the updated Terms. Users are responsible for reviewing Terms regularly. Whenever updates are made, the revised Privacy Policy will be posted on this page with the new effective date clearly indicated. Users are strongly encouraged to review the Privacy Policy regularly to stay informed about how Solarion collects, stores, and protects personal information. Your continued use of the website, services, or engagement with Solarion after any updates signifies your acknowledgment and acceptance of the updated Privacy Policy.
Contact Information
For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact Solarion via email at info@Solarion.com, by phone at +880-XXX-XXXXXXX, or by mail at the office address listed on our website. Solarion is committed to responding promptly to inquiries and resolving concerns regarding your privacy and data security.
